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Jump-N-Fun Customer Survey and Comments

Satisfaction Survey

Please assist in improving the quality of service provided to future clients by completing this survey:

   
Event Date:
Event Type:
Event Location:
   
Customer Service via Email by Jump-N-Fun Office : Excellent  Good  Fair  Poor  N/A 
Customer Service via Telephone by Jump-N-Fun Office: Excellent  Good  Fair  Poor  N/A 
Quality of Customer Service: Excellent  Good  Fair  Poor  N/A 
Friendliness of Driver: Excellent  Good  Fair  Poor  N/A 
Promptness of the Delivery Driver: Excellent  Good  Fair  Poor  N/A 
Overall Event Rating: Excellent  Good  Fair  Poor  N/A 
   
Is there anything specific that can be improved upon?
Additional comments or suggestions?
   
Would you recommend this service to others? Yes  No
May your comments be shared with others? Yes  No
May your name be added to a list of references? Yes  No
   
Your Name (include organization name if applicable):
Your Email:
Your Phone Number(s):

 
Thank you for your business and your valuable input!

Copyright © 1998-2008

 
"Rental went great - if we can get the same package deal again, we will certainly use you again this coming summer for our program.  Would recommend to anyone who asks."- Gary Guilbault 
The kids LOVED it!My oldest daughter wants to enjoy the water slide for her birthday this summer (if we are allowed to with the water restrictions)Easy to coordinate! Set up and Take Down went perfect!Thanks for a great party -April Strickland
We could not have asked for a better time! Service was excellent for delivery and pickup. My son had the best time of his life! Thanks!!!!-   Jeff Guthrie
Excellent customer service Exceptional quality of product.- Emily West
With your help, my daughter had the best birthday party ever. Your team were professional, kind and ontime. It was so good I'm thinking about doing the same thing next year. thanks a million- Jaque Ogden
The service was great.  I will recommend your company.--Bobby Langston
Very good service.  Delivered and picked up on time and the kids loved the bouncer.  Highly recommend!- Jim Angerole
"I would use them again  and again. We never had so much   at a party. My Kids still can't stop talking   about how much fun they had- Julie Hudson"
"Excellent overall experience even though it was a last minute request-Christine Coy"
"Our driver was super nice--even when he had to take down the moonbounce and move it to another location (the ceiling wasn't high enough) he never got angry and was very professional.- TBOPS Preschool"
"My son's first birthday was magical thanks to the service provided by Jump-N-Fun. The slide and bouncer was huge, which accommodated for the large amount of kids present at the party. In addition, the younger kids and older kids both enjoyed the bouncers".-Tikiyha Peak
"I received great service, and the pricing for rentals was less than other companies' offers. I will definitely use Jump-N-Fun 4 Kids again."- Dawn Hopkins
"Very professional and a life saver with the extra tarps and extra help. Thank you for all the hard work in the cold!" Amy Mudd
"Everything was great"-Katie Womble
"We were very satisfied with the service that was provided. Everything was great!!"- City of Raleigh Parks and Rec
"Thank you so much for donating the bounce house. It was a big hit at the party. I will make sure to recommend Jump and Fun for Kids to my friends and family."-Boys Club of Raleigh
"Thanks to Jump N Fun my son's 4th Birthday was a huge success. The children loved the jumpy and slide and had such a good time with each other. would highly recommend you to others and appreciate all that you did to help us have so much fun on such a special day!
"Howard, Thank you so very much for the awesome rental for our party! My son LOVED the Super Slide and the jump castle! Sam and Dave were great! Sam is so nice and helpful! He was right on time (actually early) and friendly, and very accommodating! I have rented from many other places, but you guys BY FAR are the BEST! Very dependable, prompt, professional, and your equipment was nice & clean....and very safe! The Slide was HUGE and between it and the bounce house, we had plenty of room for the 31 kids that came to the party! (whew!) Your service and quality are incredible and your prices are a steal! Oh, and thanks again for putting up with my many phone calls (I was just nervous since I had never used you all before), but I will definately use you again and highly recommend you to all of my friends and neighbors! Everyone had a fantastic time...the birthday boy, his friends, and even the "Big Kids"....ahem, just ask Sam....as I am sure he got a laugh at my husband and I taking a couple turns on the slide after the party! HAHAHA! Alrighty, well thanks again for helping to make my son's 5th birthday one he will never forget! AWESOME! You guys ROCK!! ~Kristie Steffenus~
"The Kids had a great ti me!!"-Todd Dillo
"The bouncy castle we rented exceeded my expectations. Very clean and in great condition!"-Jill Dykes
"Thanks for a great job. The kids had a great time and it was a huge success."-Dan Streit
"We were really in a bind when another vender let us down and you were able to help us out with almost no notice. We were/are very appreciative."-Roger Dunbar Pocomoke Cowboy Church
"The castle was a huge hit for the kids in the neighborhood. The driver was on time; delivery and set up was prompt. Good instructions were given prior to the driver leaving.
" Awesome, Will be doing business in the future. Thanks"-Robert Johnson
"I appreciate the professionalism demonstrated by Howard and the other workers. You have excellent prices and our kids enjoyed every single inflatable that we used. Thanks for helping us have a great day!"-Andrew Barclift
"Things went great. Thank you for a great carnival. The staff tells me it was the best one yet."-Kellie Glover
"You guys were extremely helpful throughout the whole process, from initial contact to pick up of the items. Everyone we came in contact with via email or on site were top notch. Thanks for making our neighborhood event easy to manage!-Hollands Crossing Neighborhood
"This was the first time we used this company and I have done business with 5 or more companys and this was by far the best servce and most professional company . This was the first time set-up and cleaned before the kids got on and I liked that ,also called early about set-up and was on time both before and after event. ABC land will use this company again in the future. Thanks" -Shane gay
"Thank you all so much for the great service!!!You guys were fantastic! Everything was great. The inflatable and the sno-cones were a huge hit!!!"-Blue Wiggles Event Planning
"Thanks for being so accommodating!"Grace Bible Fellowship
"Great Job. Thank you for your services on such short notice." McCarr Homes
"Huge hit! Super delivery & pick-up!" Beth Lingner
"I just wanted to take a moment to let you know that we had a fantastic time on Sunday. Frank delivered the moonwalk and set up and we had no problems. I even asked him to come back early and he was happy to do so. There were 3 couples who asked about the price and the service. Because of the great service you provided, you may have 3 future customers. All of the parents were pleased with the cleanliness and price. Thank you for everything! Missy John- Higher Call Christian Church "
"Everything went perfectly from start to finish! Howard was very helpful and courteous. I will definitely recommend jump-n-fun to everyone i know! Thank you!"-Amy
We enjoyed all the items and all of our resident we excited and enjoyed themselves. We even had residents that took down your phone number!-" Melissa Jones
Thank you so much for your services on Saturday. The kids loved the bouncer. The attendant was very nice and friendly.-Carin McCullough"
 

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